PRIVACY POLICY

This policy explains the privacy practices developed by Vittaguru Technology LLP(“Investoguru”). Our privacy policy applies to our website https://www.investoguru.com (the “Website”) and to personal information supplied over the telephone, by e-mail or letter.

By visiting the Website, you (“You/Your/User”) are accepting the terms of this Privacy Policy. We recognise the importance of your privacy and respect that you want to safeguard your personal information shared with us. Subsequently, we too make it a high priority to ensure that your personal information (including credit card details) remains secure and confidential and is used only for the intended purpose. In this privacy policy we explain our practices regarding personal information we collect when you use the Website.

Our Privacy Policy sets out how Investoguru (“Investoguru/We/Our”) collects or may collect, use, share and protect information provided through the Website (collectively, the “Service”), and your choices about the collection and use of your information.

Investoguru’s Terms of Use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Website or services by minors.

  1. . COLLECTION OF PERSONAL INFORMATION

      In the course of providing the Services to you, Investoguru collects the following personal information (“User Data”):

    1. . Personal information such as your username, password, e-mail address and phone number when you register for an Investoguru account.

    2. . KYC based-information such as Aadhar details, proof of address, proof of identity; bank account details, other official documents that you share with us while using the Website.

    3. . We collect information about your interactions with the Website such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Website. We automatically collect log data and device information when you access and use the Website, even if you have not created an Investoguru Account or logged in. That information includes, among other things: details about how you’ve used the Website (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Website.

    4. . We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Website or engage others to track your behaviour on our behalf.

    5. . We may receive information from third parties (including, for example, business partners, providers of technical, payment and delivery services, social media service providers, advertising networks, analytics providers, and search information providers) about your usage trends.

    6. . If you send us personal correspondence, such as emails, we may collect such information into a file specific to you.

  2. . USE OF YOUR CONTENT

    1. . In order to provide a personalised browsing experience, Investoguru may collect information from you, and you agree that Investoguru may use such information to improve its marketing and promotional efforts, to analyze usage, improve the content of Investoguru, product offerings, and to customise Investoguru’s content, layout, and services, in order to improve Investoguru and better tailor it to meet your needs

    2. . We use your personal information and other information we obtain from your current and past activities on the Website to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes. We may compare and review your personal information for errors, omissions and for accuracy.

    3. . We may collect, hold and use information you share with us in order to provide our services and products to you, and we may contact you about other services we offer that are similar to those you have already purchased or enquired about, or with any other related marketing material.

    4. . To extend this personalized experience, Investoguru may track the internet protocol (“IP”) address of your device and save certain User Data on your device in the form of cookies. Investoguru uses this data to deliver web pages to you upon request, to customize the site to your interests, to measure traffic within the Website, and let advertisers know the geographic locations of Website’s users. You agree that we may use your User Data to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Website. Such portion of the User Data provided by you to Investoguru that may be personal or sensitive in nature, will not be provided to third parties without previous consent of the user concerned. User Data of a general nature may however be revealed to external parties.

    5. . We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics and demographic patterns; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

    6. . We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations (such as email or credit card payments) that we provide to you on the Website and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Website related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

    7. . We use your User Data to communication with you, and to provide your information announcements.

    8. . Investoguru promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Website and visitors, without revealing personal details. Your trust and confidence are our highest priority.

  3. . SHARING YOUR DATA

    1. . We may share User Data and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Investoguru is part of, or that become part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences).

    2. . We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Services to you. Our service providers will be given access to your information as is reasonably necessary to provide the Services under reasonable confidentiality terms.

    3. . We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

    4. . To selected third parties, where you have chosen to share such information.

    5. . Investoguru may share sensitive your personal information with any third party without obtaining your prior consent in the following limited circumstances:

      1. . When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Use, this Privacy Policy, or for complying with the applicable laws and regulations.

      2. . Investoguru proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. Investoguru also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  4. . SOCIAL MEDIA

    1. . In the event you use your social media accounts to sign into the Website, you acknowledge you shall also be subject to the privacy settings of the relevant social media platform.
    2. . In the event you share content from the Investoguru platform to any of your social media accounts, you acknowledge that such social media platforms are not controlled or supervised by Investoguru, and you shall take appropriate precautions and car before sharing such content.


  5. . SECURITY

    1. . The security of your personal information is important to us. Your Investoguru account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

    2. . We have implemented procedures to help protect the information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. You agree and acknowledge that we may engage third-party services providers for the provision of cloud service storage solutions, and Investoguru is not responsible for any lapse in security on the part of such service providers. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your Information. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR ACCOUNT INFORMATION AT ALL TIMES.

    3. . You shall be solely responsible for all activities and transmission performed by you through your Investoguru account. Investoguru assumes no responsibility or liability for their improper use of information relating to such usage of credit cards and/or debit cards by you, whether online or off-line.

    4. . To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Investoguru, your Investoguru ID and Password are required in order to access your profile information.

    5. . Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you provide any personal information using these websites.

Investoguru may change or amend this Privacy Policy from time to time to incorporate necessary future changes. Investoguru’s use of User Data shall be in adherence with consistent with the provisions of the relevant privacy policy under which the information was collected, regardless of new or conflicting provisions in an updated Privacy Policy.